Shipping and Returns

We process every order on demand to ensure premium quality and efficient service. Once your order is ready, it’s shipped straight to your doorstep.

• Processing Time: 5-7 business days to prepare your order.
• Shipping Time: 1-3 business days (via PostNL or DHL).
• Estimated Delivery Time: 6-10 business days.
• Shipping Cost: €4.95.

• Processing Time: 5-7 business days to prepare your order.
• Shipping Time: 1-7 business days (via DPD).
• Estimated Delivery Time: 6-14 business days.
• Shipping Cost: €6.95.

• After placing your order, we’ll send you a confirmation email with all the details.
• Once your order is shipped, we’ll email you a tracking number so you can follow its journey in real time.

Note: Currently, we only ship within the Netherlands and Germany. For questions, reach out to us at contact@motif.design.

We want you to love your purchase, but if you’re not completely satisfied, our 30-day return policy has you covered. Returning an item is quick and hassle-free

1. Email us at contact@motif.design to request a return.
2. We’ll guide you through the process and provide a return label if needed.
3. Package the item securely in its original condition, with tags and packaging intact.

• Items must be unused and in their original condition.
• Include proof of purchase (like your receipt) in the package.

• Refunds will be processed to your original payment method within 14 business days of receiving and inspecting the returned item.
• If you have any questions about your refund, email us at contact@motif.design.